Complaints

If you wish to make a complaint about our service, please contact The Compliance Officer in writing at our Principal Head Office address below.

All written complaints will be responded to within five working days either directly or in writing and a final, written response provided within 8 weeks of receiving the complaint.

The Compliance Officer
Corbel Partners
750 Mandarin Court
Centre Park
Warrington
WA1 1GG

Financial Ombudsman Service (FOS)

If you are not happy with the final, written response from Corbel Partners Ltd and want the FOS to consider your complaint, you must send your complaint to them within 6 months of the date of our final response.

The contact details are:

The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Telephone: 0300 1239 123

Email: [email protected]

Further information can be found on the Financial Ombudsman website:
http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm